frigate: [Support]: Snapshot shows event trigger but recorded video clip doesn't include those frames

Describe the problem you are having

I’ve been using Frigate for almost a year now. I really like that Nvidia CUDA is supported via docker container (I use that one). However, I’ve noticed that occasionally an event will be caught and the snapshot shows the trigger (like a person, cat or dog) but when I view the recorded video clip it doesn’t contain those frames. Often, the event was completely missed! This happens pretty regularly on my setup. Here’s an example.

Snapshot shows “16:44:51”:

First frame of video shows “16:44:58”:

Last frame of video shows “16:45:05”:

Version

0.10.1-83481AF

Frigate config file

detectors:
  coral:
    type: edgetpu
    device: usb

ffmpeg:
  hwaccel_args:
    - -hwaccel
    - cuda
    - -c:v
    - h264_cuvid
  output_args:
    record: -f segment -segment_time 10 -segment_format mp4 -reset_timestamps 1 -strftime 1 -c:a copy -c:v h264_nvenc -vf hwupload_cuda,scale_npp=w='if(gt(a\,1280/960)\,1280\,oh*a)':h='if(gt(a\,1280/960)\,ow/a\,960)'
    rtmp: -c:a copy -f flv -c:v h264_nvenc -vf hwupload_cuda,scale_npp=w='if(gt(a\,1280/960)\,1280\,oh*a)':h='if(gt(a\,1280/960)\,ow/a\,960)'
  input_args:
    - -avoid_negative_ts
    - make_zero
    - -fflags
    - nobuffer
    - -flags
    - low_delay
    - -strict
    - experimental
    - -fflags
    - +genpts+discardcorrupt
    - -use_wallclock_as_timestamps
    - "1"

record:
  enabled: True
  retain:
    days: 2
    mode: motion
  events:
    retain:
      default: 10
      mode: active_objects
      
snapshots:
  enabled: True
  timestamp: False
  bounding_box: True
  height: 400

objects:
  track:
    - person
    - dog
    - cat


cameras:
  front_door:
    ffmpeg:
      inputs:
        - path: rtmp://rlc-520-1/bcs/channel0_main.bcs?channel=0&stream=0&user={FRIGATE_RTSP_USERNAME}&password={FRIGATE_RTSP_PASSWORD}
          roles:
            - detect
            - record
            - rtmp
    detect:
      width: 2048
      height: 1536
    mqtt:
      crop: False
          
  west_yard:
    ffmpeg:
      inputs:
        - path: rtmp://rlc-410-4/bcs/channel0_main.bcs?channel=0&stream=0&user={FRIGATE_RTSP_USERNAME}&password={FRIGATE_RTSP_PASSWORD}
          roles:
            - detect
            - record
            - rtmp
    detect:
      width: 2048
      height: 1536
    mqtt:
      crop: False
    motion:
      mask:
        - 2048,1536,2048,842,1819,800,1778,901,1447,779,1263,971,1150,1349,1550,1536
    zones:
      west_yard_zone_close:
        coordinates: 2048,1536,2048,137,1760,266,1237,64,1215,575,610,888,0,1277,0,1536
      west_yard_zone_far:
        coordinates: 0,0,2048,0,2048,137,1760,266,1237,64,1215,575,610,888,0,1277

  east_yard:
    ffmpeg:
      inputs:
        - path: rtmp://rlc-410-3/bcs/channel0_main.bcs?channel=0&stream=0&user={FRIGATE_RTSP_USERNAME}&password={FRIGATE_RTSP_PASSWORD}
          roles:
            - detect
            - record
            - rtmp
    detect:
      width: 2048
      height: 1536
    motion:
      mask:
        - 0,0,0,857,1487,180,1506,0
    zones:
      east_yard_zone_close:
        coordinates: 2048,1536,2048,364,1563,257,1189,215,460,167,460,0,0,0,0,1192,0,1536
      east_yard_zone_far:
        coordinates: 2048,0,460,0,460,167,1189,215,1563,257,2048,364

  back_yard:
    ffmpeg:
      inputs:
        - path: rtmp://rlc-410-1/bcs/channel0_main.bcs?channel=0&stream=0&user={FRIGATE_RTSP_USERNAME}&password={FRIGATE_RTSP_PASSWORD}
          roles:
            - detect
            - record
            - rtmp
    detect:
      width: 2304
      height: 1296
    motion:
      mask:
        - 2304,1296,2304,420,2039,390,2051,236,1872,124,1628,285,1611,655,1300,785,1970,1296
    zones:
      back_yard_zone_canal:
        coordinates: 2304,0,2304,427,2100,380,1030,0
      back_yard_zone_grass:
        coordinates: 2100,380,1300,785,1970,1296,1123,1296,873,984,839,685,486,282,705,213,693,0,1030,0
      back_yard_zone_garden:
        coordinates: 2304,1296,2304,427,2100,380,1300,785,1970,1296
      back_yard_zone_deck_and_patio:
        coordinates: 0,966,839,685,625,431,486,282,705,213,693,0,0,0
    
  out_the_back:
    ffmpeg:
      inputs:
        - path: rtmp://rlc-410-2/bcs/channel0_main.bcs?channel=0&stream=0&user={FRIGATE_RTSP_USERNAME}&password={FRIGATE_RTSP_PASSWORD}
          roles:
            - detect
            - record
            - rtmp
    detect:
      width: 2304
      height: 1296
    objects:
      track:
        - person
        - dog
        - cat
        - car
    zones:
      out_the_back_zone_far:
        coordinates: 2304,0,2304,521,0,524,0,0
      out_the_back_zone_near:
        coordinates: 0,1296,2304,1296,2304,522,0,522
    
  garage:
    ffmpeg:
      inputs:
        - path: rtmp://rlc-511-1/bcs/channel0_main.bcs?channel=0&stream=0&user={FRIGATE_RTSP_USERNAME}&password={FRIGATE_RTSP_PASSWORD}
          roles:
            - detect
            - record
            - rtmp
    detect:
      width: 2048
      height: 1536
    objects:
      track:
        - person
        
  storage_room:
    ffmpeg:
      inputs:
        - path: rtmp://rlc-e1-zoom-1/bcs/channel0_main.bcs?channel=0&stream=0&user={FRIGATE_RTSP_USERNAME}&password={FRIGATE_RTSP_PASSWORD}
          roles:
            - detect
            - record
            - rtmp
    detect:
      width: 2048
      height: 1536
    objects:
      track:
        - person

Relevant log output

Surprisingly, there are no log entries from 3-31-2022:

{"log":"[2022-03-30 08:19:17] frigate.mqtt                   INFO    : Turning off detection for back_yard via mqtt\n","stream":"stderr","time":"2022-03-30T14:19:17.840702009Z"}
{"log":"[2022-03-30 08:19:17] frigate.mqtt                   INFO    : Turning off detection for east_yard via mqtt\n","stream":"stderr","time":"2022-03-30T14:19:17.841131169Z"}
{"log":"[2022-03-30 08:19:17] frigate.mqtt                   INFO    : Turning off detection for front_door via mqtt\n","stream":"stderr","time":"2022-03-30T14:19:17.885932354Z"}
{"log":"[2022-03-30 08:19:17] frigate.mqtt                   INFO    : Turning off detection for out_the_back via mqtt\n","stream":"stderr","time":"2022-03-30T14:19:17.886365833Z"}
{"log":"[2022-03-30 08:19:17] frigate.mqtt                   INFO    : Turning off detection for west_yard via mqtt\n","stream":"stderr","time":"2022-03-30T14:19:17.887149665Z"}
{"log":"[2022-03-30 10:19:17] frigate.mqtt                   INFO    : Turning on detection for back_yard via mqtt\n","stream":"stderr","time":"2022-03-30T16:19:17.051743774Z"}
{"log":"[2022-03-30 10:19:17] frigate.mqtt                   INFO    : Turning on detection for east_yard via mqtt\n","stream":"stderr","time":"2022-03-30T16:19:17.053558165Z"}
{"log":"[2022-03-30 10:19:17] frigate.mqtt                   INFO    : Turning on detection for front_door via mqtt\n","stream":"stderr","time":"2022-03-30T16:19:17.097473388Z"}
{"log":"[2022-03-30 10:19:17] frigate.mqtt                   INFO    : Turning on detection for out_the_back via mqtt\n","stream":"stderr","time":"2022-03-30T16:19:17.098299657Z"}
{"log":"[2022-03-30 10:19:17] frigate.mqtt                   INFO    : Turning on detection for west_yard via mqtt\n","stream":"stderr","time":"2022-03-30T16:19:17.099251758Z"}
{"log":"[2022-03-30 10:34:37] frigate.mqtt                   INFO    : Turning off detection for back_yard via mqtt\n","stream":"stderr","time":"2022-03-30T16:34:37.257154934Z"}
{"log":"[2022-03-30 10:34:37] frigate.mqtt                   INFO    : Turning off detection for east_yard via mqtt\n","stream":"stderr","time":"2022-03-30T16:34:37.257863285Z"}
{"log":"[2022-03-30 10:34:37] frigate.mqtt                   INFO    : Turning off detection for front_door via mqtt\n","stream":"stderr","time":"2022-03-30T16:34:37.258570228Z"}
{"log":"[2022-03-30 10:34:37] frigate.mqtt                   INFO    : Turning off detection for out_the_back via mqtt\n","stream":"stderr","time":"2022-03-30T16:34:37.259244919Z"}
{"log":"[2022-03-30 10:34:37] frigate.mqtt                   INFO    : Turning off detection for west_yard via mqtt\n","stream":"stderr","time":"2022-03-30T16:34:37.259989084Z"}
{"log":"[2022-03-30 11:34:37] frigate.mqtt                   INFO    : Turning on detection for back_yard via mqtt\n","stream":"stderr","time":"2022-03-30T17:34:37.040617225Z"}
{"log":"[2022-03-30 11:34:37] frigate.mqtt                   INFO    : Turning on detection for east_yard via mqtt\n","stream":"stderr","time":"2022-03-30T17:34:37.085334772Z"}
{"log":"[2022-03-30 11:34:37] frigate.mqtt                   INFO    : Turning on detection for front_door via mqtt\n","stream":"stderr","time":"2022-03-30T17:34:37.087544776Z"}
{"log":"[2022-03-30 11:34:37] frigate.mqtt                   INFO    : Turning on detection for out_the_back via mqtt\n","stream":"stderr","time":"2022-03-30T17:34:37.08807026Z"}
{"log":"[2022-03-30 11:34:37] frigate.mqtt                   INFO    : Turning on detection for west_yard via mqtt\n","stream":"stderr","time":"2022-03-30T17:34:37.088709136Z"}
{"log":"[2022-04-01 10:04:00] ws4py                          INFO    : Managing websocket [Local =\u003e 127.0.0.1:5002 | Remote =\u003e 127.0.0.1:42174]\n","stream":"stderr","time":"2022-04-01T16:04:00.641621847Z"}
{"log":"[2022-04-01 10:05:28] frigate.http                   ERROR   : No recordings found for the requested time range\n","stream":"stderr","time":"2022-04-01T16:05:28.663134352Z"}
{"log":"[2022-04-01 10:05:57] ws4py                          INFO    : Terminating websocket [Local =\u003e 127.0.0.1:5002 | Remote =\u003e 127.0.0.1:42174]\n","stream":"stderr","time":"2022-04-01T16:05:57.500025201Z"}

FFprobe output from your camera

> ffprobe "rtmp://rlc-410-3/bcs/channel0_main.bcs?channel=0&stream=0&user=******&password=******"

ffprobe version 4.3.1 Copyright (c) 2007-2020 the FFmpeg developers
  built with gcc 9 (Ubuntu 9.3.0-17ubuntu1~20.04)
  configuration: --disable-debug --disable-doc --disable-ffplay --enable-shared --enable-avresample --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-gpl --enable-libfreetype --enable-libvidstab --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libxcb --enable-libx265 --enable-libxvid --enable-libx264 --enable-nonfree --enable-openssl --enable-libfdk_aac --enable-postproc --enable-small --enable-version3 --enable-libzmq --extra-libs=-ldl --prefix=/opt/ffmpeg --enable-libopenjpeg --enable-libkvazaar --enable-libaom --extra-libs=-lpthread --enable-libsrt --enable-libaribb24 --enable-nvenc --enable-cuda --enable-cuvid --enable-libnpp --extra-cflags='-I/opt/ffmpeg/include -I/opt/ffmpeg/include/ffnvcodec -I/usr/local/cuda/include/' --extra-ldflags='-L/opt/ffmpeg/lib -L/usr/local/cuda/lib64 -L/usr/local/cuda/lib32/'
  libavutil      56. 51.100 / 56. 51.100
  libavcodec     58. 91.100 / 58. 91.100
  libavformat    58. 45.100 / 58. 45.100
  libavdevice    58. 10.100 / 58. 10.100
  libavfilter     7. 85.100 /  7. 85.100
  libavresample   4.  0.  0 /  4.  0.  0
  libswscale      5.  7.100 /  5.  7.100
  libswresample   3.  7.100 /  3.  7.100
  libpostproc    55.  7.100 / 55.  7.100
Input #0, flv, from 'rtmp://rlc-410-3/bcs/channel0_main.bcs?channel=0&stream=0&user=******&password=******':
  Metadata:
    displayWidth    : 2048
    displayHeight   : 1536
  Duration: 00:00:00.00, start: 463005.222000, bitrate: N/A
    Stream #0:0: Data: none
    Stream #0:1: Audio: aac, 16000 Hz, mono, fltp
    Stream #0:2: Video: h264, yuv420p(progressive), 2048x1536, 10 fps, 10 tbr, 1k tbn
Unsupported codec with id 0 for input stream 0
>

Frigate stats

{
"back_yard": {
"camera_fps": 5.1,
"capture_pid": 265,
"detection_fps": 0,
"pid": 245,
"process_fps": 5.1,
"skipped_fps": 0
},
"detection_fps": 4.4,
"detectors": {
"coral": {
"detection_start": 0,
"inference_speed": 11.17,
"pid": 725959
}
},
"east_yard": {
"camera_fps": 5,
"capture_pid": 259,
"detection_fps": 4.3,
"pid": 243,
"process_fps": 5,
"skipped_fps": 0
},
"front_door": {
"camera_fps": 5.1,
"capture_pid": 251,
"detection_fps": 0,
"pid": 238,
"process_fps": 5.1,
"skipped_fps": 0
},
"garage": {
"camera_fps": 5.1,
"capture_pid": 276,
"detection_fps": 0,
"pid": 248,
"process_fps": 5.1,
"skipped_fps": 0
},
"out_the_back": {
"camera_fps": 5.1,
"capture_pid": 270,
"detection_fps": 0.1,
"pid": 247,
"process_fps": 5.1,
"skipped_fps": 0
},
"service": {
"storage": {
"/dev/shm": {
"free": 2079.2,
"mount_type": "tmpfs",
"total": 2147.5,
"used": 68.3
},
"/media/frigate/clips": {
"free": 1759233.9,
"mount_type": "ext4",
"total": 1967928.4,
"used": 108658.1
},
"/media/frigate/recordings": {
"free": 1759233.9,
"mount_type": "ext4",
"total": 1967928.4,
"used": 108658.1
},
"/tmp/cache": {
"free": 1980.3,
"mount_type": "tmpfs",
"total": 2000,
"used": 19.7
}
},
"temperatures": {},
"uptime": 1737130,
"version": "0.10.1-83481af"
},
"storage_room": {
"camera_fps": 5,
"capture_pid": 279,
"detection_fps": 0,
"pid": 249,
"process_fps": 5,
"skipped_fps": 0
},
"west_yard": {
"camera_fps": 5.1,
"capture_pid": 255,
"detection_fps": 0,
"pid": 241,
"process_fps": 5.1,
"skipped_fps": 0
}
}

Operating system

Other Linux

Install method

Docker Compose

Coral version

USB

Network connection

Wired

Camera make and model

reolink

Any other information that may be helpful

No response