frigate: [Support]: Playback cannot continue. No available working or supported playlists.

Describe the problem you are having

Clips from 2/3 of my cameras aren’t playing lately. When I click play I see the error “Playback cannot continue. No available working or supported playlists.” I’ve tried restarting HA but no luck.

Version

0.10.1-83481AF

Frigate config file

# frigate.yml
mqtt:
  host: removed
  port: 1883
  user: removed
  password: removed

record:
  enabled: true
  retain:
    days: 2
    mode: motion
  events:
    max_seconds: 120
    pre_capture: 2
    post_capture: 2
    retain:
      default: 2
      mode: motion

snapshots:
  enabled: true
  timestamp: false
  retain:
    default: 2

birdseye:
  enabled: false

detectors: 
  coral:
    type: edgetpu
    device: usb

ffmpeg:
  hwaccel_args:
    - -hwaccel
    - qsv
    - -qsv_device
    - /dev/dri/renderD128

cameras:
  front_doorbell:
    objects:
      track:
        - person
        - car
        - motorcycle
      filters:
        person:
          min_score: 0.8
          min_area: 20000
    ffmpeg:
      inputs:
        - path: rtsp://admin:removed@xxx.xxx.xx.xxx:554/cam/realmonitor?channel=1&subtype=0&authbasic=64
          roles: 
            - detect
            - rtmp
    detect:
      width: 2560
      height: 1920
      fps: 5
    live:
      height: 720
      quality: 8
    motion:
      mask:
        - 2352,623,2385,1009,2303,1619,2560,1812,2560,0,1880,0,2171,102
        - 1804,0,299,0,347,411,1110,277,1702,287
    zones:
      my_driveway:
        coordinates: 2162,1371,2028,1337,2011,1322,2011,1252,2038,1187,2083,1159,2176,1114,2372,1091,2335,1378
        objects:
          - person
          - motorcycle
      neighbor_driveway_1:
        coordinates: 1734,1187,1677,1133,1621,1072,1494,1075,1517,1125,1568,1196
        objects:
          - person
          - motorcycle
      neighbor_driveway_2:
        coordinates: 2052,1136,1949,1063,1891,1057,1767,1052,1694,1117,1897,1179
        objects:
          - person
          - motorcycle
    mqtt:
      quality: 100
      bounding_box: false
      height: 1080
  den:
    objects:
      track:
        - person
    ffmpeg:
      inputs:
        - path: rtsp://admin:removed@xxx.xxx.xx.xxx:554/cam/realmonitor?channel=1&subtype=0&authbasic=64
          roles: 
            - detect
            - rtmp
    rtmp:
      enabled: false
    detect:
      width: 1920
      height: 1080
      fps: 5
    live:
      height: 720
      quality: 8
    motion:
      mask:
        - 0,0,1920,0,1920,190,1515,99,1162,62,659,59,309,87,0,146
        - 0,656,0,1080,149,1080,70,895
    zones:
      office_entry:
        coordinates: 0,640,114,996,576,996,493,98,0,192
        objects:
          - person
    mqtt:
      quality: 100
      bounding_box: false
      height: 1080
  backyard:
    objects:
      track:
        - person
        - cat
        - dog
      filters:
        person:
          min_score: 0.8
        cat:
          min_score: 0.8
        dog:
          min_score: 0.8
    rtmp:
      enabled: false
    ffmpeg:
      inputs:
        - path: rtsp://admin:removed@xxx.xxx.xx.xxx:554/cam/realmonitor?channel=1&subtype=0&authbasic=64
          roles: 
            - detect
            - rtmp
    detect:
      width: 1920
      height: 1080
      fps: 5
    live:
      height: 720
      quality: 8
    motion:
      mask:
        - 1920,0,1829,90,1784,124,1717,211,1435,140,1057,120,844,129,653,162,400,203,0,493,0,323,0,0
    mqtt:
      quality: 100
      bounding_box: false
      height: 1080

Relevant log output

[2022-03-18 15:34:40] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:45964]
[2022-03-18 15:34:43] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:45964]
[2022-03-18 15:39:01] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:41546]
[2022-03-18 16:33:00] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:57106]
[2022-03-18 16:33:06] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:57106]
[2022-03-18 17:11:57] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:35706]
[2022-03-18 17:11:58] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:35706]
[2022-03-18 17:50:33] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:42548]
[2022-03-18 17:50:36] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:42548]
[2022-03-18 17:52:59] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:42822]
[2022-03-18 17:53:21] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:42822]
[2022-03-18 17:53:25] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:42912]
[2022-03-18 17:53:28] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:42912]
[2022-03-18 18:40:12] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50072]
[2022-03-18 18:40:15] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50072]
[2022-03-18 19:21:48] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:57310]
[2022-03-18 19:27:53] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:58072]
[2022-03-18 19:27:56] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:58072]
[2022-03-18 19:28:25] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:58182]
[2022-03-18 19:28:27] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:58182]
[2022-03-18 19:28:32] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:58212]
[2022-03-18 19:28:34] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:58212]
[2022-03-18 19:28:48] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:57310]
[2022-03-18 20:07:04] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:36274]
[2022-03-18 20:07:05] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:36274]
[2022-03-18 20:07:09] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:36280]
[2022-03-18 20:07:14] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:36336]
[2022-03-18 20:07:18] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:36348]
[2022-03-18 20:07:23] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:36348]
[2022-03-18 20:07:23] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:36336]
[2022-03-18 20:07:23] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:36280]
[2022-03-19 08:22:56] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:48022]
[2022-03-19 08:22:59] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:48022]
[2022-03-19 08:52:08] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:51608]
[2022-03-19 08:52:11] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:51608]
[2022-03-19 12:14:34] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:32930]
[2022-03-19 12:14:37] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:32930]
[2022-03-19 14:40:10] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:53686]
[2022-03-19 14:40:16] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:53686]
[2022-03-19 15:14:11] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:59162]
[2022-03-19 15:14:14] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:59162]
[2022-03-19 16:32:33] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:51330]
[2022-03-19 16:32:37] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:51330]
[2022-03-19 16:35:57] frigate.object_processing      WARNING : Unable to create jpg because frame 1647722157.45872 is not in the cache
[2022-03-19 18:42:17] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:45898]
[2022-03-19 18:42:20] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:45898]
[2022-03-19 18:46:26] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:46506]
[2022-03-19 18:46:28] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:46518]
[2022-03-19 18:46:58] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:46506]
[2022-03-19 18:46:58] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:46518]
[2022-03-19 21:07:21] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50368]
[2022-03-19 21:07:25] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50368]
[2022-03-19 21:07:28] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50406]
[2022-03-19 21:07:31] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50426]
[2022-03-19 21:07:52] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50406]
[2022-03-19 21:07:52] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50426]
[2022-03-19 21:07:58] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:5002 | Remote => 127.0.0.1:49182]
[2022-03-19 21:08:00] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50580]
[2022-03-19 21:08:01] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50580]
[2022-03-19 21:08:13] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:5002 | Remote => 127.0.0.1:49182]
[2022-03-19 21:08:13] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50656]
[2022-03-19 21:08:13] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50660]
[2022-03-19 21:08:14] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50664]
[2022-03-19 21:08:14] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50668]
[2022-03-19 21:08:19] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50700]
[2022-03-19 21:08:27] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50664]
[2022-03-19 21:08:27] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50668]
[2022-03-19 21:08:27] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50700]
[2022-03-19 21:08:36] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50660]
[2022-03-19 21:08:36] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:50656]
[2022-03-19 21:35:09] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:56246]
[2022-03-19 21:35:12] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:56246]
[2022-03-20 06:31:44] frigate.object_processing      WARNING : Unable to create jpg because frame 1647772304.614556 is not in the cache

FFprobe output from your camera

Not sure how to get this

Frigate stats

Not sure how to get this

Operating system

HassOS

Install method

HassOS Addon

Coral version

USB

Network connection

Wired

Camera make and model

Amcrest ASH21-W-V2, Amcrest ASH26-W

Any other information that may be helpful

No response

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 20 (14 by maintainers)

Most upvoted comments

Can’t thank you enough. Got Amcrest Surveillance Pro and changed to H264. Playback within Frigate is working now. Thanks!

+2
CZonin on Apr 15, 2022

Nope, haven’t changed anything.

When I was researching the issue I found a couple other threads with similar problems that seemed to be related to H265. Some mentioned that lowering the resolution on the camera switched the videos to H264.

I just went into the Amcrest app and made sure it was set to H264, and tested an event but it was coming in as H265 still. Is there something in my Frigate config for the camera I should try changing?

You need to use amcrest ip config or surveillance pro (both are free to download from amcrest website) to customize feed encoding, bitrate, etc

+1
NickM-27 on Apr 15, 2022
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