frigate: [Camera Support]: Hikvision DS-2CD2443G0-IW Can't Record

Describe the problem you are having

I get an error about corrupted segments when trying to record with this specific model of camera. I have 3 of this model, and none of them will record. I have similar Hikvision cameras that have their video streams configured the same way (HEVC, 4k, same bitrate, H.265+ disabled, etc)., and I’m able to record them just fine.

WebRTC and MSE both work for live viewing of the camera, including audio.

Any suggestions or tips on how to tweak the camera’s settings to make it recordable would be appreciated.

I also temporarily enabled debug logging for the record process, and no additional (relevant) log lines were added.

Version

0.12.0-27A31E7

Frigate config file

# yaml-language-server: $schema=https://frigate.cutrer.us/api/config/schema.json

mqtt:
  <redacted>

detectors:
  coral:
    type: edgetpu
    device: usb

ffmpeg:
  hwaccel_args: preset-vaapi
  input_args: preset-rtsp-restream-low-latency
  output_args:
    record: preset-record-generic-audio-aac

ui:
  live_mode: webrtc
  use_experimental: false

birdseye:
  mode: objects
  width: 1920
  height: 1080
  restream: true

go2rtc:
  streams:
    bunk: 
      - rtsp://redacted/Streaming/Channels/101
      - "ffmpeg:bunk#audio=aac"
    bunk_sub: rtsp://redacted/Streaming/Channels/102
    family:
      - rtsp://redacted/Streaming/Channels/101
      - "ffmpeg:family#audio=aac"
    family_sub: rtsp://redacted/Streaming/Channels/102
    <lots more cameras>

detect:
  width: 640
  height: 360
  fps: 6
  max_disappeared: 18
  stationary:
    interval: 12

objects:
  track:
    - person
    - dog
    - cat

record:
  enabled: true
  retain:
    days: 14
    mode: all
  events:
    pre_capture: 2
    post_capture: 2

snapshots:
  enabled: true
  retain:
    default: 14

cameras:
  bunk:
    ffmpeg:
      inputs:
        - path: rtsp://127.0.0.1:8554/bunk?video=copy&audio=aac # I've tried variations of these params - not having any, copying the audio stream, converting it
          roles:
            - record
        - path: rtsp://127.0.0.1:8554/bunk_sub
          roles:
            - detect
      output_args:
        record: preset-record-generic # I attempted recording without any audio stream to see if it would help
    motion:
      mask:
        - 28,22,234,22,234,31,28,31 # timestamp
        - 353,0,307,17,268,26,224,15,199,0 # fan
    zones:
      bunk_zone:
        coordinates: 640,360,640,0,379,0,300,42,273,265,50,277,26,360
      gaming_zone:
        coordinates: 227,93,238,267,178,269,177,93

  family: # this camera records just fine, including audio
    ffmpeg:
      inputs:
        - path: rtsp://127.0.0.1:8554/family
          roles:
            - record
        - path: rtsp://127.0.0.1:8554/family_sub
          roles:
            - detect
    motion:
      mask:
        - 28,26,234,26,234,35,28,35 # timestamp
    zones:
      family_zone:
        coordinates: 94,360,500,360,588,143,301,28,0,142,0,162
      gaming_zone:
        coordinates: 100,48,205,72,0,173,0,86
    objects:
      filters:
        person:
          min_area: 1000

Relevant log output

2023-02-24 21:15:09.805085538  [2023-02-24 21:15:09] frigate.record                 WARNING : Failed to probe corrupt segment volleyball-20230224211503.mp4: 0 - b'[extract_extradata @ 0x55c784ff8240] No start code is found.\n/tmp/cache/bunk-20230224211455.mp4: Invalid data found when processing input\n'
2023-02-24 21:15:09.805185678  [2023-02-24 21:15:09] frigate.record                 WARNING : Discarding a corrupt recording segment: volleyball-20230224211503.mp4

FFprobe output from your camera

[ { "return_code": 0, "stderr": {}, "stdout": { "programs": [], "streams": [ { "avg_frame_rate": "0/0", "codec_long_name": "AAC (Advanced Audio Coding)" }, { "avg_frame_rate": "25/1", "codec_long_name": "H.265 / HEVC (High Efficiency Video Coding)", "display_aspect_ratio": "168:95", "height": 1520, "width": 2688 } ] } }, { "return_code": 0, "stderr": {}, "stdout": { "programs": [], "streams": [ { "avg_frame_rate": "15/1", "codec_long_name": "H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10", "display_aspect_ratio": "168:95", "height": 360, "width": 640 } ] } } ]

Frigate stats

{"back_yard_south":{"camera_fps":6.1,"capture_pid":481,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":486,"pid":428,"process_fps":6.1,"skipped_fps":0.0},"basketball":{"camera_fps":6.1,"capture_pid":485,"detection_enabled":1,"detection_fps":0.5,"ffmpeg_pid":493,"pid":430,"process_fps":6.1,"skipped_fps":0.0},"bunk":{"camera_fps":6.1,"capture_pid":488,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":499,"pid":432,"process_fps":6.1,"skipped_fps":0.0},"cpu_usages":{"%Cpu(s):":{"cpu":"id,","mem":"0.6"},"1":{"cpu":"0.0","mem":"0.0"},"104":{"cpu":"0.0","mem":"0.0"},"128":{"cpu":"0.0","mem":"0.0"},"129":{"cpu":"0.0","mem":"0.0"},"130":{"cpu":"0.0","mem":"0.0"},"131":{"cpu":"0.0","mem":"0.0"},"134":{"cpu":"0.0","mem":"0.0"},"145":{"cpu":"0.0","mem":"0.0"},"15":{"cpu":"0.0","mem":"0.0"},"16":{"cpu":"0.0","mem":"0.0"},"165":{"cpu":"0.0","mem":"0.0"},"192":{"cpu":"0.0","mem":"0.0"},"24":{"cpu":"0.0","mem":"0.0"},"25":{"cpu":"0.0","mem":"0.0"},"26":{"cpu":"0.0","mem":"0.0"},"27":{"cpu":"0.0","mem":"0.0"},"28":{"cpu":"0.0","mem":"0.0"},"29":{"cpu":"0.0","mem":"0.0"},"30":{"cpu":"0.0","mem":"0.0"},"31":{"cpu":"0.0","mem":"0.0"},"40":{"cpu":"0.0","mem":"0.0"},"41":{"cpu":"0.0","mem":"0.0"},"412":{"cpu":"0.0","mem":"0.1"},"419":{"cpu":"2.0","mem":"0.0"},"420":{"cpu":"1.3","mem":"0.2"},"421":{"cpu":"23.8","mem":"0.2"},"428":{"cpu":"0.7","mem":"0.2"},"429":{"cpu":"0.0","mem":"0.0"},"430":{"cpu":"0.3","mem":"0.2"},"431":{"cpu":"0.0","mem":"0.0"},"432":{"cpu":"0.7","mem":"0.2"},"433":{"cpu":"0.3","mem":"0.2"},"434":{"cpu":"0.0","mem":"0.0"},"435":{"cpu":"0.3","mem":"0.2"},"436":{"cpu":"0.0","mem":"0.0"},"437":{"cpu":"0.7","mem":"0.2"},"438":{"cpu":"1.3","mem":"0.2"},"439":{"cpu":"0.0","mem":"0.0"},"440":{"cpu":"0.3","mem":"0.2"},"441":{"cpu":"0.3","mem":"0.2"},"442":{"cpu":"0.0","mem":"0.0"},"443":{"cpu":"0.3","mem":"0.2"},"444":{"cpu":"0.3","mem":"0.2"},"445":{"cpu":"0.0","mem":"0.0"},"446":{"cpu":"0.0","mem":"0.0"},"447":{"cpu":"0.3","mem":"0.2"},"448":{"cpu":"0.7","mem":"0.2"},"449":{"cpu":"0.3","mem":"0.2"},"450":{"cpu":"0.7","mem":"0.2"},"451":{"cpu":"4.3","mem":"0.2"},"452":{"cpu":"0.7","mem":"0.2"},"453":{"cpu":"0.7","mem":"0.2"},"454":{"cpu":"0.0","mem":"0.0"},"455":{"cpu":"0.7","mem":"0.2"},"456":{"cpu":"0.0","mem":"0.0"},"457":{"cpu":"0.3","mem":"0.2"},"458":{"cpu":"0.0","mem":"0.0"},"459":{"cpu":"0.7","mem":"0.2"},"460":{"cpu":"0.3","mem":"0.2"},"461":{"cpu":"0.0","mem":"0.0"},"462":{"cpu":"0.3","mem":"0.2"},"463":{"cpu":"0.0","mem":"0.0"},"464":{"cpu":"0.3","mem":"0.2"},"465":{"cpu":"0.0","mem":"0.0"},"466":{"cpu":"0.0","mem":"0.2"},"467":{"cpu":"0.3","mem":"0.2"},"468":{"cpu":"0.0","mem":"0.0"},"469":{"cpu":"0.3","mem":"0.2"},"470":{"cpu":"0.3","mem":"0.2"},"471":{"cpu":"0.0","mem":"0.0"},"472":{"cpu":"0.3","mem":"0.2"},"473":{"cpu":"0.0","mem":"0.0"},"474":{"cpu":"0.3","mem":"0.2"},"475":{"cpu":"0.0","mem":"0.0"},"476":{"cpu":"0.3","mem":"0.2"},"477":{"cpu":"0.3","mem":"0.2"},"478":{"cpu":"0.0","mem":"0.0"},"479":{"cpu":"0.3","mem":"0.2"},"480":{"cpu":"0.0","mem":"0.0"},"481":{"cpu":"0.7","mem":"0.2"},"482":{"cpu":"0.0","mem":"0.0"},"485":{"cpu":"0.7","mem":"0.2"},"486":{"cpu":"1.3","mem":"0.1"},"487":{"cpu":"0.0","mem":"0.0"},"488":{"cpu":"0.7","mem":"0.2"},"493":{"cpu":"1.3","mem":"0.1"},"494":{"cpu":"2.6","mem":"0.0"},"495":{"cpu":"0.7","mem":"0.2"},"498":{"cpu":"0.0","mem":"0.0"},"499":{"cpu":"1.7","mem":"0.1"},"504":{"cpu":"0.7","mem":"0.2"},"505":{"cpu":"0.0","mem":"0.0"},"506":{"cpu":"1.3","mem":"0.0"},"507":{"cpu":"1.3","mem":"0.1"},"510":{"cpu":"1.0","mem":"0.2"},"513":{"cpu":"1.7","mem":"0.0"},"515":{"cpu":"0.0","mem":"0.0"},"516":{"cpu":"1.3","mem":"0.1"},"519":{"cpu":"0.7","mem":"0.2"},"521":{"cpu":"2.6","mem":"0.0"},"522":{"cpu":"2.3","mem":"0.1"},"525":{"cpu":"1.7","mem":"0.0"},"527":{"cpu":"0.0","mem":"0.0"},"528":{"cpu":"0.3","mem":"0.2"},"532":{"cpu":"3.0","mem":"0.0"},"535":{"cpu":"1.3","mem":"0.1"},"536":{"cpu":"3.6","mem":"0.0"},"537":{"cpu":"0.3","mem":"0.2"},"538":{"cpu":"0.0","mem":"0.0"},"539":{"cpu":"1.3","mem":"0.1"},"547":{"cpu":"0.0","mem":"0.0"},"5497":{"cpu":"0.0","mem":"0.0"},"550":{"cpu":"3.0","mem":"0.0"},"551":{"cpu":"3.0","mem":"0.0"},"5519":{"cpu":"0.3","mem":"0.0"},"552":{"cpu":"1.3","mem":"0.1"},"553":{"cpu":"0.3","mem":"0.2"},"554":{"cpu":"0.0","mem":"0.0"},"555":{"cpu":"2.0","mem":"0.0"},"557":{"cpu":"0.7","mem":"0.2"},"560":{"cpu":"1.7","mem":"0.0"},"561":{"cpu":"0.0","mem":"0.0"},"564":{"cpu":"1.3","mem":"0.1"},"566":{"cpu":"3.3","mem":"0.0"},"567":{"cpu":"0.7","mem":"0.2"},"568":{"cpu":"1.7","mem":"0.1"},"569":{"cpu":"0.0","mem":"0.0"},"570":{"cpu":"2.0","mem":"0.0"},"573":{"cpu":"0.7","mem":"0.2"},"576":{"cpu":"1.3","mem":"0.1"},"578":{"cpu":"0.7","mem":"0.2"},"581":{"cpu":"0.0","mem":"0.0"},"583":{"cpu":"2.0","mem":"0.0"},"584":{"cpu":"2.6","mem":"0.0"},"585":{"cpu":"2.0","mem":"0.0"},"586":{"cpu":"0.7","mem":"0.2"},"590":{"cpu":"3.0","mem":"0.0"},"591":{"cpu":"0.7","mem":"0.2"},"592":{"cpu":"1.3","mem":"0.1"},"594":{"cpu":"0.0","mem":"0.0"},"596":{"cpu":"1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%","mem":"- %"}},"great":{"camera_fps":6.0,"capture_pid":573,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":592,"pid":448,"process_fps":6.0,"skipped_fps":0.0},"hot_tub":{"camera_fps":6.0,"capture_pid":578,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":600,"pid":449,"process_fps":6.0,"skipped_fps":0.0},"john_deere":{"camera_fps":6.0,"capture_pid":586,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":609,"pid":450,"process_fps":6.0,"skipped_fps":0.0},"laundry":{"camera_fps":6.1,"capture_pid":591,"detection_enabled":1,"detection_fps":1.9,"ffmpeg_pid":606,"pid":451,"process_fps":6.1,"skipped_fps":0.0},"loft":{"camera_fps":6.1,"capture_pid":596,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":610,"pid":452,"process_fps":6.1,"skipped_fps":0.0},"loft_door":{"camera_fps":6.0,"capture_pid":601,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":625,"pid":453,"process_fps":6.0,"skipped_fps":0.0},"man_door":{"camera_fps":6.0,"capture_pid":608,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":666,"pid":455,"process_fps":6.0,"skipped_fps":0.0},"mud":{"camera_fps":6.0,"capture_pid":614,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":663,"pid":457,"process_fps":6.0,"skipped_fps":0.0},"pantry":{"camera_fps":6.1,"capture_pid":626,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":671,"pid":459,"process_fps":6.1,"skipped_fps":0.0},"patio":{"camera_fps":6.1,"capture_pid":638,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":667,"pid":460,"process_fps":6.1,"skipped_fps":0.0},"playset":{"camera_fps":6.0,"capture_pid":651,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":674,"pid":462,"process_fps":6.0,"skipped_fps":0.0},"porch":{"camera_fps":6.0,"capture_pid":676,"detection_enabled":1,"detection_fps":1.6,"ffmpeg_pid":722,"pid":464,"process_fps":6.1,"skipped_fps":0.0},"service":{"last_updated":1677273606,"latest_version":"0.11.1","storage":{"/dev/shm":{"free":170.8,"mount_type":"tmpfs","total":201.3,"used":30.5},"/media/frigate/clips":{"free":201810.7,"mount_type":"ext4","total":241770.0,"used":27603.5},"/media/frigate/recordings":{"free":24160967.5,"mount_type":"ext4","total":27892949.5,"used":2331691.4},"/tmp/cache":{"free":744.1,"mount_type":"tmpfs","total":1000.0,"used":255.9}},"temperatures":{},"uptime":504,"version":"0.12.0-27a31e7"},"sewing":{"camera_fps":8.4,"capture_pid":680,"detection_enabled":1,"detection_fps":2.0,"ffmpeg_pid":717,"pid":466,"process_fps":2.5,"skipped_fps":0.0},"solar_panels":{"camera_fps":6.0,"capture_pid":688,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":719,"pid":467,"process_fps":6.0,"skipped_fps":0.0},"south_side":{"camera_fps":6.1,"capture_pid":699,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":743,"pid":469,"process_fps":6.1,"skipped_fps":0.0},"street":{"camera_fps":6.1,"capture_pid":711,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":732,"pid":470,"process_fps":6.1,"skipped_fps":0.0},"theater_back":{"camera_fps":6.0,"capture_pid":718,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":740,"pid":472,"process_fps":6.0,"skipped_fps":0.0},"theater_front":{"camera_fps":6.1,"capture_pid":727,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":753,"pid":474,"process_fps":6.1,"skipped_fps":0.0},"toy":{"camera_fps":6.1,"capture_pid":736,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":762,"pid":476,"process_fps":6.1,"skipped_fps":0.0},"trampoline":{"camera_fps":6.1,"capture_pid":742,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":781,"pid":477,"process_fps":6.1,"skipped_fps":0.0},"volleyball":{"camera_fps":6.0,"capture_pid":754,"detection_enabled":1,"detection_fps":0.0,"ffmpeg_pid":789,"pid":479,"process_fps":6.0,"skipped_fps":0.0}}

Operating system

Other Linux

Install method

Docker Compose

Coral version

USB

Network connection

Wired

Camera make and model

bunk: Hikvision DS-2CD2443G0-IW 2.8mm; family: DS-2CD2183G0-IU 2.8mm

Any other information that may be helpful

Note that the log line mentions volleyball; it is the bunk camera that’s having issues (see #5581). I also grabbed a temp file from the cache and ran ffprobe directly on it (I’m not sure if I should be passing additional parameters); here’s the full output:

# ffprobe bunk-20230224210511.mp4 
ffprobe version n5.1-2-g915ef932a3-20220731 Copyright (c) 2007-2022 the FFmpeg developers
  built with gcc 12.1.0 (crosstool-NG 1.25.0.55_3defb7b)
  configuration: --prefix=/ffbuild/prefix --pkg-config-flags=--static --pkg-config=pkg-config --cross-prefix=x86_64-ffbuild-linux-gnu- --arch=x86_64 --target-os=linux --enable-gpl --enable-version3 --disable-debug --enable-iconv --enable-libxml2 --enable-zlib --enable-libfreetype --enable-libfribidi --enable-gmp --enable-lzma --enable-fontconfig --enable-libvorbis --enable-opencl --enable-libpulse --enable-libvmaf --enable-libxcb --enable-xlib --enable-amf --enable-libaom --enable-libaribb24 --enable-avisynth --enable-libdav1d --enable-libdavs2 --disable-libfdk-aac --enable-ffnvcodec --enable-cuda-llvm --enable-frei0r --enable-libgme --enable-libass --enable-libbluray --enable-libjxl --enable-libmp3lame --enable-libopus --enable-mbedtls --enable-librist --enable-libtheora --enable-libvpx --enable-libwebp --enable-lv2 --enable-libmfx --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenh264 --enable-libopenjpeg --enable-libopenmpt --enable-librav1e --enable-librubberband --disable-schannel --enable-sdl2 --enable-libsoxr --enable-libsrt --enable-libsvtav1 --enable-libtwolame --enable-libuavs3d --enable-libdrm --enable-vaapi --enable-libvidstab --enable-vulkan --enable-libshaderc --enable-libplacebo --enable-libx264 --enable-libx265 --enable-libxavs2 --enable-libxvid --enable-libzimg --enable-libzvbi --extra-cflags=-DLIBTWOLAME_STATIC --extra-cxxflags= --extra-ldflags=-pthread --extra-ldexeflags=-pie --extra-libs='-ldl -lgomp' --extra-version=20220731
  libavutil      57. 28.100 / 57. 28.100
  libavcodec     59. 37.100 / 59. 37.100
  libavformat    59. 27.100 / 59. 27.100
  libavdevice    59.  7.100 / 59.  7.100
  libavfilter     8. 44.100 /  8. 44.100
  libswscale      6.  7.100 /  6.  7.100
  libswresample   4.  7.100 /  4.  7.100
  libpostproc    56.  6.100 / 56.  6.100
[extract_extradata @ 0x55e7ec062fc0] No start code is found.
bunk-20230224210511.mp4: Invalid data found when processing input