frigate: [Camera Support]: Amcrest IP5M-1190W ONVIF not working

Describe the problem you are having

I upgraded my frigate installation to the latest because I saw PTZ support was added. I have two PTZ cameras (Amcrest IP5M-1190W) and I added the required entries to the frigate config file for ONVIF as follows:

    onvif:
      host: 192.168.86.45
      port: 80
      user: admin
      password: (redacted)

After adding this I get an error in the frigate logs:

2024-02-11 15:28:23.889963896  [2024-02-11 15:28:23] frigate.ptz.onvif              ERROR   : Unable to connect to camera: Front: Unknown error: Sender not Authorized. Invalid username or password! You still have 28 attempt(s).

I tried this with my other Amcrest cameras which are different models and do not support PTZ and had no issues. I did make sure to enable ONVIF in the Amcrest camera settings and my username and password are definitely correct.

I am beginning to think its an issue with the camera itself, but I wanted to see if this was something anyone else has encountered. Some preliminary google searches about this camera and ONVIF support returned this thread which seems to indicate there is some issue with how authentication is handled for this camera and is an issue seen with other software. However they did eventually fix the issue although I am not certain as to how exactly the solution was accomplished.

Version

0.13.1

Frigate config file

mqtt:
  host: 192.168.86.21
  user: mqtt
  password: (redacted)

ffmpeg:
  hwaccel_args: -hwaccel vaapi
  output_args:
    record: -f segment -segment_time 10 -segment_format mp4 -reset_timestamps 1 -strftime 1 -c:v copy -c:a aac
#LIBVA_DRIVER_NAME=i965

detectors:
  coral:
    type: edgetpu
    device: usb

objects:
  # Optional: list of objects to track from labelmap.txt (default: shown below)
  track:
    - person
    - dog

  filters:
    dog:
      min_score: 0.6
      threshold: 0.7

    person:
      min_score: 0.6
      threshold: 0.7


motion:
  threshold: 50
  improve_contrast: true

record:
  enabled: True
  retain:
    days: 7
    mode: motion
  events:
    retain:
      default: 21
      mode: active_objects
      objects:
        dog: 30
        person: 30
        car: 7

snapshots:
  enabled: True
  timestamp: False
  bounding_box: False
  retain:
    default: 14
    objects:
      person: 14
      dog: 14
      car: 5

# Optional: birdseye configuration
# NOTE: Can (enabled, mode) be overridden at the camera level
birdseye:
  # Optional: Enable birdseye view (default: shown below)
  enabled: True
  # Optional: Width of the output resolution (default: shown below)
  width: 1920
  # Optional: Height of the output resolution (default: shown below)
  height: 1080
  # Optional: Encoding quality of the mpeg1 feed (default: shown below)
  # 1 is the highest quality, and 31 is the lowest. Lower quality feeds utilize less CPU resources.
  quality: 8
  # Optional: Mode of the view. Available options are: objects, motion, and continuous
  #   objects - cameras are included if they have had a tracked object within the last 30 seconds
  #   motion - cameras are included if motion was detected in the last 30 seconds
  #   continuous - all cameras are included always
  mode: objects

cameras:
  Garage:
    ffmpeg:
      inputs:
        - path: rtsp://admin:(redacted)@192.168.86.39:554/cam/realmonitor?channel=1&subtype=0&authbasic=64
          roles:
            - rtmp
    detect:
      width: 2592
      height: 1944
      stationary:
        # Optional: Frequency for confirming stationary objects (default: shown below)
        # When set to 0, object detection will not confirm stationary objects until movement is detected.
        # If set to 10, object detection will run to confirm the object still exists on every 10th frame.
        #interval: 0
        # Optional: Number of frames without a position change for an object to be considered stationary (default: 10x the frame rate or 10s)
        threshold: 50
        # Optional: Define a maximum number of frames for tracking a stationary object (default: not set, track forever)
        # This can help with false positives for objects that should only be stationary for a limited amount of time.
        # It can also be used to disable stationary object tracking. For example, you may want to set a value for person, but leave
        # car at the default.
        # WARNING: Setting these values overrides default behavior and disables stationary object tracking.
        #          There are very few situations where you would want it disabled. It is NOT recommended to
        #          copy these values from the example config into your config unless you know they are needed.
        max_frames:
          # Optional: Default for all object types (default: not set, track forever)
          default: 3000
          # Optional: Object specific values
          objects:
            car: 100
    objects:
      track:
        - person
        - dog

  Back:
    ffmpeg:
      inputs:
        - path: rtsp://admin:(redacted)@192.168.86.63:554/cam/realmonitor?channel=1&subtype=0&authbasic=64
          roles:
            - rtmp
    detect:
      width: 2560
      height: 1920
      stationary:
        # Optional: Frequency for confirming stationary objects (default: shown below)
        # When set to 0, object detection will not confirm stationary objects until movement is detected.
        # If set to 10, object detection will run to confirm the object still exists on every 10th frame.
        #interval: 0
        # Optional: Number of frames without a position change for an object to be considered stationary (default: 10x the frame rate or 10s)
        threshold: 50
        # Optional: Define a maximum number of frames for tracking a stationary object (default: not set, track forever)
        # This can help with false positives for objects that should only be stationary for a limited amount of time.
        # It can also be used to disable stationary object tracking. For example, you may want to set a value for person, but leave
        # car at the default.
        # WARNING: Setting these values overrides default behavior and disables stationary object tracking.
        #          There are very few situations where you would want it disabled. It is NOT recommended to
        #          copy these values from the example config into your config unless you know they are needed.
        max_frames:
          # Optional: Default for all object types (default: not set, track forever)
          default: 3000
          # Optional: Object specific values
          objects:
            car: 100
    objects:
      track:
        - person
        - dog

    zones:
      back_door:
        coordinates: 1560,1639,1652,1642,1637,1920,2560,1920,2560,1081,2153,1057,2100,843,1618,793,1601,1057

  Front:
    ffmpeg:
      inputs:
        - path: rtsp://admin:(redacted)@192.168.86.45:554/cam/realmonitor?channel=1&subtype=0&authbasic=64
          roles:
            - rtmp
    onvif:
      host: 192.168.86.45
      port: 80
      user: admin
      password: (redacted)

    detect:
      width: 2560
      height: 1920
      stationary:
        # Optional: Frequency for confirming stationary objects (defa>
        # When set to 0, object detection will not confirm stationary>
        # If set to 10, object detection will run to confirm the obje>
        #interval: 0
        # Optional: Number of frames without a position change for an>
        threshold: 50
        # Optional: Define a maximum number of frames for tracking a >
        # This can help with false positives for objects that should >
        # It can also be used to disable stationary object tracking. >
        # car at the default.
        # WARNING: Setting these values overrides default behavior an>
        #          There are very few situations where you would want>
        #          copy these values from the example config into you>
        max_frames:
          # Optional: Default for all object types (default: not set,>
          default: 3000
          # Optional: Object specific values
          objects:
            car: 100
    objects:
      track:
        - person
        - dog
      filters:
        dog:
          mask:
            - 1185,1736,1474,1920,2203,1920,2437,1337,1909,1104
        person:
          mask:
            - 1185,1736,1474,1920,2203,1920,2437,1337,1909,1104
            - 1931,989,1942,861,2070,943,2002,1032
    motion:
      mask:
        - 1154,1728,1472,1920,2203,1920,2443,1339,1892,1050,1863,896,1776,956,1747,1229

    zones:
      front_porch:
        coordinates: 2433,1364,2560,869,2194,736,2071,850,1963,846,1765,981
 
  Alley:
    ffmpeg:
      inputs:
        - path: rtsp://admin:(redacted)@192.168.86.38:554/cam/realmonitor?channel=1&subtype=0&authbasic=64
          roles:
            - rtmp
    detect:
      width: 3840
      height: 2160
    objects:
      track:
        - person
        - dog
        - car
      filters:
        car:
          mask:
            - 1805,0,2637,21,2601,307,2128,342,1798,314
            - 3015,0,3678,262,3559,594,2920,292,2934,157,2718,95,2718,0
        person:
          mask:
            - 1805,0,2637,21,2601,307,2128,342,1798,314
            - 3015,0,3678,262,3559,594,2920,292,2934,157,2718,95,2718,0
        dog:
          mask:
            - 1805,0,2637,21,2601,307,2128,342,1798,314
            - 3015,0,3678,262,3559,594,2920,292,2934,157,2718,95,2718,0
    

  Side:
    ffmpeg:
      inputs:
        - path: rtsp://admin:(redacted)@192.168.86.40:554/cam/realmonitor?channel=1&subtype=0&authbasic=64
          roles:
            - record
            - detect
            - rtmp
    detect:
      width: 3840
      height: 2160
      stationary:
        # Optional: Frequency for confirming stationary objects (defa>
        # When set to 0, object detection will not confirm stationary>
        # If set to 10, object detection will run to confirm the obje>
        #interval: 0
        # Optional: Number of frames without a position change for an>
        threshold: 50
        # Optional: Define a maximum number of frames for tracking a >
        # This can help with false positives for objects that should >
        # It can also be used to disable stationary object tracking. >
        # car at the default.
        # WARNING: Setting these values overrides default behavior an>
        #          There are very few situations where you would want>
        #          copy these values from the example config into you>
        max_frames:
          # Optional: Default for all object types (default: not set,>
          default: 3000
          # Optional: Object specific values
          objects:
            dog: 3000
    objects:
      track:
        - person
        - dog

    zones:
      side_yard:
        coordinates: 914,892,1631,745,2467,593,3309,505,3509,487,3406,992,3840,1276,3840,2160,0,2160,0,1160

Relevant log output

2024-02-11 15:28:23.889963896  [2024-02-11 15:28:23] frigate.ptz.onvif              ERROR   : Unable to connect to camera: Front: Unknown error: Sender not Authorized. Invalid username or password! You still have 28 attempt(s).

FFprobe output from your camera

[{"return_code":0,"stderr":"","stdout":{"programs":[],"streams":[{"avg_frame_rate":"5/1","codec_long_name":"H.264/AVC/MPEG-4AVC/MPEG-4part10","height":1920,"width":2560},{"avg_frame_rate":"0/0","codec_long_name":"AAC(AdvancedAudioCoding)"}]}}]

Frigate stats

No response

Operating system

Debian

Install method

Docker Compose

Coral version

USB

Network connection

Wired

Camera make and model

Amcrest IP5M-1190W

Any other information that may be helpful

No response