aws-mobile-appsync-sdk-android: Cognito Userpools failed to get session

Describe the bug Friday opened the app and it runned in background thread, when Monday I make the app in front, the error occuces.

Environment(please complete the following information):

AppSync SDK Version: 3.1.1

Device Information (please complete the following information):

Device: HuaWei P30
Android Version: Android 10 (EMUI 11.0.0)

Additional context

2021-02-01 10:16:42.186 13424-29995/? E/AndroidRuntime: FATAL EXCEPTION: Thread-237
    Process: PACKAGENAME, PID: 13424
    java.lang.RuntimeException: Cognito Userpools failed to get session
        at com.amazonaws.mobileconnectors.appsync.sigv4.BasicCognitoUserPoolsAuthProvider.fetchToken(BasicCognitoUserPoolsAuthProvider.java:80)
        at com.amazonaws.mobileconnectors.appsync.sigv4.BasicCognitoUserPoolsAuthProvider.getLatestAuthToken(BasicCognitoUserPoolsAuthProvider.java:86)
        at PACKAGENAME.common.aws.AWSClientFactory$1.getLatestAuthToken(AWSClientFactory.java:37)
        at com.amazonaws.mobileconnectors.appsync.SubscriptionAuthorizer.getAuthorizationDetailsForUserpools(SubscriptionAuthorizer.java:160)
        at com.amazonaws.mobileconnectors.appsync.SubscriptionAuthorizer.getAuthorizationDetails(SubscriptionAuthorizer.java:85)
        at com.amazonaws.mobileconnectors.appsync.WebSocketConnectionManager.requestSubscription(WebSocketConnectionManager.java:92)
        at com.amazonaws.mobileconnectors.appsync.AppSyncWebSocketSubscriptionCall.execute(AppSyncWebSocketSubscriptionCall.java:48)
        at PACKAGENAME.activities.chat.RoomMessageView.prepareOnUpdateRoomLastReadDateByRoomObserver(RoomMessageView.java:1614)
        at PACKAGENAME.activities.chat.RoomMessageView.access$3400(RoomMessageView.java:104)
        at PACKAGENAME.activities.chat.RoomMessageView$24.run(RoomMessageView.java:1465)
        at java.lang.Thread.run(Thread.java:929)

About this issue

Original URL
State: open
Created 3 years ago
Reactions: 1
Comments: 19 (6 by maintainers)

Most upvoted comments

@itslonua are you trying to point to the PersistentMutationsCallback part in above link?

@div5yesh I’m also facing the same issue since few months. Unable to reproduce 100% time at my end but I can see many occurrences in Crashlytics logs.

I’m using: "com.amplifyframework:aws-auth-cognito:1.37.3"

I observed one thing from my Crashlytics though. Most of the times, it’s either crashing immediately after login or it is crashing when user closes the app and returns to the app after few hours.

@zhangjiancheng did you find any solution for this?

ncs-ankur on Sep 19, 2022