runner: 2.276.1 @ Ubuntu 18.04: `ldd: ./bin/libSystem.Security.Cryptography.Native.OpenSsl.so: No such file or directory`

Describe the bug I’m trying to install a self-hosted runner on Ubuntu 18.04 using the automation script and I get the following errors:

~$ curl -s https://raw.githubusercontent.com/actions/runner/automate/scripts/create-latest-svc.sh | bash -s ***/*** ***-runner
Configuring runner @ ***/***

/usr/bin/curl
/usr/bin/jq

Generating a registration token...

Downloading latest runner ...
Downloading v2.276.1 for linux ...
https://github.com/actions/runner/releases/download/v2.276.1/actions-runner-linux-x64-2.276.1.tar.gz
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   665  100   665    0     0  24629      0 --:--:-- --:--:-- --:--:-- 24629
100 70.5M  100 70.5M    0     0  90.1M      0 --:--:-- --:--:-- --:--:-- 95.5M
-rw-rw-r-- 1 *** *** 73928496 Jan 27 10:47 actions-runner-linux-x64-2.276.1.tar.gz

Extracting actions-runner-linux-x64-2.276.1.tar.gz to ./runner
~/runner ~

Configuring jenkins-runner @ https://github.com/***/***
./config.sh --unattended --url https://github.com/***/*** --token *** --name ***-runner
ldd: ./bin/libSystem.Security.Cryptography.Native.OpenSsl.so: No such file or directory
ldd: ./bin/libSystem.IO.Compression.Native.so: No such file or directory

---

# Authentication


√ Connected to GitHub

# Runner Registration



√ Runner successfully added
√ Runner connection is good

# Runner settings


√ Settings Saved.

The runner reports to be started successfully but the errors seem to be related to .NET upgrade from v3 to v5 and I’m unsure if I can rely on the runner working correctly.

About this issue

Original URL
State: closed
Created 3 years ago
Reactions: 2
Comments: 16 (2 by maintainers)

Most upvoted comments

Still seeing this with the latest version

+15

MichaelJJ on Jan 4, 2022

Still experiencing this when running ./config.sh

ldd: ./bin/libcoreclr.so: No such file or directory ldd: ./bin/System.Security.Cryptography.Native.OpenSsl.so: No such file or directory ldd: ./bin/System.IO.Compression.Native.so: No such file or directory ./config.sh: line 80: ./bin/Runner.Listener: cannot execute binary file: Exec format error

NoelOmo on Aug 11, 2022

sed -i -e 's/libSystem./System./g' config.sh will do the trick as well, as ldd wants to check wrong filenames within config.sh

maciejgwizdala on Feb 9, 2021

I was struggling with this and realized it was PEBKAC. I was trying to install the MacOS runner on Linux. Check and make sure you aren’t doing the same.

jawsthegame on Aug 22, 2023

I saw the exact same message as @NoelOmo and @eumoh1601. The problem was I had downloaded the runner for macOS, and then tried to install it on Linux.

larsnystrom on Nov 21, 2022

Symlinking the expected library paths to the actual library paths seems to resolve the errors:

cd runner/bin
for lib in $(find . -name 'System.*'); do
    toFile=$(echo "$lib" | sed -e 's/\.\/System\./.\/libSystem./g')
    if ! [ -f $toFile ]; then 
        sudo ln -s $lib $toFile
    fi
done

Credits go to this stackoverflow user.

ddinchev on Jan 27, 2021

@hross Hit this with 2.286.0, though only when using an arm64 executor

dmattia on Dec 27, 2021